IT Support Apprentice

The primary function of the role is to provide effective support to the RCS customer base, covering a range of software and hardware solutions. This entails logging support requests, fault identification, and providing a satisfactory resolution to the fault or query.

This is a short extract. Read the full advert on Find an apprenticeship before applying.

Employer

Retail Computer Solutions Ltd

Location

Leeds

Type

Apprenticeship

Pay

£18,000 a year

Hours

37.5 hours a week, including training

Closing date

Closes 11 Nov 2026 (6 days left)

Entry requirements

See the qualifications below

Experience

Not specified

Start date

18 Nov 2026

Source

Find an apprenticeship (GOV.UK)

"Not specified" means the advert we received didn't say. The full advert may have more.

STEM-adjacent: Not always called a STEM job, but you work with medicines, machines, materials, tech or data, and it can lead into wider STEM careers.

IT support is hands-on technology work: fixing hardware and software problems, setting up devices and learning how systems fit together. It can lead on to networking, cyber security or systems roles.

Skills roles like this usually build

• Troubleshooting hardware and software
• Setting up devices and accounts
• Explaining tech to non-technical people
• Logging and tracking issues

This describes the type of role in general. The employer's advert has the exact duties.

Advanced apprenticeship: Information communications technician (level 3)

• GCSE in 3 of any subject, grade 4+ (A* - C) (essential)
• GCSE in Maths & English, grade 3+ (D or above) (essential)

Length

1 Year 5 Months

Training provider

Qa Limited

• Tech

This opportunity is run by Retail Computer Solutions Ltd, not by StemLaunch. Source: Find an apprenticeship (GOV.UK).

Contains public sector information licensed under the Open Government Licence v3.0.

Last seen on GOV.UK 5 Nov 2026. Details can change, so check the advert before applying.