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IT Service Desk Apprentice

Connect Systems Limited

About this opportunity

The IT Service Desk Apprentice role exists to get clients working again quickly, taking first contact on support requests, triaging them accurately and resolving common issues first time. The role owns its service desk tickets, SLA compliance, ticket triage, 1st line troubleshooting, and billable…

This is a short extract. Read the full advert on Find an apprenticeship before applying.

Qualifications and experience

Advanced apprenticeship: Information communications technician (level 3)

  • GCSE in 3 of any subject, grade 4+ (A* - C) (essential)
  • GCSE in Maths & English, grade 3+ (D or above) (essential)

Pay

£19,000 a year

Location

Chesham

The apprenticeship

Start date
2 Dec 2026
Length
1 Year 5 Months
Hours
40 a week, including training
Training provider
Qa Limited

Fields

Source

This opportunity is run by Connect Systems Limited, not by StemLaunch. Source: Find an apprenticeship (GOV.UK).

Contains public sector information licensed under the Open Government Licence v3.0.

Details checked 31 Oct 2026. Details can change.

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